Colourful Rosette Return Policy


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund.

We offer a 100% money-back guarantee for all purchases made on our website.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. Pottery and hard goods returns and exchanges are accepted, with original receipt and undamaged.

Purchaser is responsible for return shipping costs. Shipping fees are non-refundable. 

RETURN PROCESS

To return an item, please email customer service at colorfulrosette@gmail.com for return process.

Refunds 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact our customer service to arrange a refund or exchange.

PLEASE NOTE

Sale items are FINAL SALE and cannot be returned.